Terms & Conditions
Last Updated: 15 July 2026
Welcome to Smart Agile Marketing Sdn. Bhd. (“Smart Agile”, “we”, “our”, or “us”).
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue the use of this website.
1. Website Usage
This website is intended to provide information about our digital marketing services, educational content, case studies, and business solutions.
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
You shall not:
Attempt to hack or interfere with the website.
Upload malicious software.
Copy or reproduce website content without permission.
Use our website for fraudulent or illegal activities.
2. Intellectual Property
Unless otherwise stated, all content on this website including but not limited to:
Logos
Brand assets
Videos
Graphics
Articles
Marketing materials
Website design
Copywriting
are the intellectual property of Smart Agile Marketing Sdn. Bhd.
No content may be copied, reproduced, modified, distributed, or republished without our prior written consent.
3. Services
Our services may include:
Digital Marketing Strategy
Facebook & Instagram Advertising
Google Ads
TikTok Advertising
Lead Generation
Social Media Management
Creative Design
Video Production
Copywriting
Marketing Consultation
Funnel Building
Website Development
The exact scope of services shall be governed by individual quotations, proposals, or service agreements.
4. Quotations & Pricing
All quotations are valid for the period stated in the quotation.
Prices are subject to change without prior notice unless confirmed by a signed agreement.
Any additional work outside the agreed scope may incur additional charges.
5. Payment Terms
Payment schedules shall be specified in the quotation or invoice.
Late payments may result in:
Suspension of services
Delay of project delivery
Additional administrative charges where applicable
Unless otherwise agreed, all payments made are non-refundable after work has commenced.
6. Client Responsibilities
Clients agree to provide:
Accurate information
Timely feedback
Required marketing assets
Brand guidelines (if applicable)
Necessary account access
Project timelines may be extended if required information is delayed.
7. Third-Party Platforms
Our services may involve third-party platforms including but not limited to:
Meta (Facebook & Instagram)
Google
TikTok
YouTube
LinkedIn
We are not responsible for:
Platform policy changes
Account suspensions
Algorithm changes
Advertising restrictions
Service interruptions caused by third parties
8. Marketing Results Disclaimer
Digital marketing performance depends on numerous factors including:
Market conditions
Competition
Budget
Creative quality
Customer behaviour
Platform algorithms
While we strive to achieve the best possible results, we do not guarantee:
Sales
Revenue
Leads
Return on Investment (ROI)
Specific advertising performance
Past performance does not guarantee future results.
9. Limitation of Liability
To the fullest extent permitted by law, Smart Agile Marketing Sdn. Bhd. shall not be liable for:
Loss of profits
Loss of business opportunities
Indirect damages
Consequential losses
Data loss
Advertising account suspension
Our maximum liability shall not exceed the amount paid by the client for the specific service.
10. Confidentiality
Both parties agree to keep confidential any proprietary business information exchanged during the course of the project unless disclosure is required by law.
11. Website Availability
We make reasonable efforts to keep this website available at all times.
However, we do not guarantee uninterrupted access and reserve the right to modify, suspend, or discontinue any part of the website without notice.
12. External Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or accuracy of information found on external websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
14. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.
15. Amendments
We reserve the right to update these Terms & Conditions at any time without prior notice.
The latest version will always be published on this website.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.